Global Service Centres
Your regional service supplier:
Centre Southern Europe
The Southern Europe Tembo Service Centre, based in Spain, is a fully operational extension of the Tembo Group. Centrally located in Southern Europe, the Service Centre is staffed by highly skilled, Spanish personnel. The staff members are fully trained in the use of our equipment and technologies, thanks to an extensive training program provided by our European manufacturing centres.
With the delivery of innovative, high-quality equipment and in cooperation with the Global Tembo Service Centre, the Southern Europe Service Centre brings the highest level of service, maintenance, and after-sales support to the region. Strategically located in Valencia, the Southern Europe Service Centre removes barriers such as time zones, logistics, and cultural and lingual differences to provide high-quality support when and where needed.
During the working hours of their own time zone, customers can contact the Southern Europe Service Centre for diagnosis and troubleshooting, support, training, maintenance, upgrades, conversions, and to request spare parts. In addition to English, the well-trained service engineers also speak Spanish and Catalan, Portuguese and Italian. With its strategic central location in Spain and the excellent international travel connections available, Tembo Southern Europe Service Centre is easily accessible for visiting customers as well as for onsite response by our service and sales personnel.
Service and support in Southern Europe
In short, Southern Europe Service Centre offers the following services for Tembo Group equipment and technology in the region:
• After-sales (upgrades, service, conversions)
• After-sales support (commissioning, installation, production support)
• Maintenance (planned maintenance, troubleshooting, repair and spare parts)
• Engineering services (consulting, local project management, upgrading, enhancements)
• Training services (in-house and onsite)
Av. Cortes Valencianas 58
5 46015
Valencia
Spain
Managing director: Daniel del Pozo
Phone: +31 683665191
Email: [email protected]
From the earliest ideas to a production line in full flow, our services support every stage of your product’s journey. From product innovation to installation, maintenance & upgrades, as well as spare parts, relocation, training, and more!
Learn more about our services
From the earliest ideas to a production line in full flow, our services support every stage of your product’s journey.
Our approach to Next Generation product innovation is based on Crossover Innovation. We combine sourcing knowledge, materials and technologies from one sector and integrate these into a product for a different industry.
We maximize up-time by ensuring that you have quick and efficient access to new parts across our entire inventory. Spares and replacements can be ordered online, via EDI, by telephone, or by email.
We’re committed to future-proofing our machines and production lines. With regular upgrades, you extend the lifetime of machinery, meet new regulatory standards and improve performance, efficiency, and functionality.
We combine regular on-site inspections with preventive maintenance programs to extend the lifetime of Tembo platforms and improve production performance. Our specialists also provide optimisation support, while our data-driven approach helps you gain insights and implement continuous improvements.
Whether it’s due to expansion, cost reduction, or access to labour, sometimes it’s necessary to relocate production facilities to respond effectively. Our expert field service engineers can dismantle and reassemble production lines, either in-house or elsewhere, to minimise disruption and safeguard productivity.
Your production lines are only as good as the staff who operate them.
Our knowledge, experience, and documentation are available to develop your team’s capabilities. Support can be accessed on the ground or virtually, whenever and wherever.